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Frequently Asked Questions

How long does it take to get my items?
All items are shipped USPS that day or the next business day if in stock. If for any reason your item is out of stock, you will be emailed to see if you want it in another color or size. You should receive your order the within 1-2 weeks from when it is placed due to printing process.  Sometimes the tee you might have ordered could possibly be on back order.  Bare with us as we try our best to fulfill your order asap. 

What if I need it NOW?
"Rush" orders will be an extra charge.

Can I order a certain pattern on a different shirt?
Yes. If you see a design that you like, but want it on a different shirt or color, just write it in the notes section when you are submitting your order.

Can I return something if it doesn't fit?
If you receive your order and there is a defect with your item(s), we will gladly exchange it for a new one. Because your items are made especially for you, we do not accept returns for fit, color or dislike. We do want to make sure that you are happy, so you if have a concern about your order, please contact us at TestimonyTees@ymail.com within the first 5 days of your purchase and we will try our best to make sure you are completely satisfied.

Can I get my money back?
All returns are exchanged for another item on our site.

What if I want to talk to a person about my order?
You can speak to someone during our business hours Monday through Friday from 9-5 Eastern time just by calling the number on our site, 423-653-9975.

What forms of payment do you accept?
We gladly accept Visa, Mastercard, American Express, Discover or Paypal payments through Paypal.

Is this store secure?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a Paypal account to pay?
No you don't need a Paypal account to pay using your check/debit card. If you have a Paypal account you are welcome to use it as well.